Fees & Charges
No two clients, businesses, or book-keeping systems are the same
During our initial conversation, we will discuss your exact requirements and timescales for completing your project. We will also discuss whether you wish to work on an ad-hoc or retainer basis.
Monthly Retainer Packages
For those clients who wish to use our services on a regular monthly basis MulberryB offers a range of discounted Monthly Retainer Packages. If you are interested in having a retainer package then please let me know. Retainer work is invoiced in advance and is due for payment within 7 days. A maximum of 2 unused hours can only be carried forward for one month. Any additional hours required will be charged for at the relevant retainer rate.
Bookkeeping Services
Fees for Bookkeeping can be fixed on a retainer basis or charged for on an hourly basis. Fees will depend on the level of skill required to undertake certain tasks, and the volume of work involved. Please contact us to discuss your requirements and we will provide you with a no obligation quote.
Note
For all services there is an initial commitment of one hour. Thereafter, you only pay for the time spent.
All rates cover the time spent communicating with the client either by phone or email and the actual time spent on the project.
This is accurately recorded by time tracking software and each invoice we send to you will include a detailed breakdown of the time spent on each project.
Evening work after 6pm is charged at 1½ times the hourly rate.
Weekend and emergency work is charged at 2 times the hourly rate.
Our fees relate to all PA, secretarial, and book-keeping services and include time spent on the project, liaison with you, the client, by telephone, email or in person meetings.
Specialist services such as marketing, e-shots, print and design, will be quoted In advance of any work undertaken.
Credit card details are to be provided for any work undertaken with regards to travel arrangements, hotels or theatre ticket bookings.
All disbursements, such as stationery, postage, travel and other expenses will be charged for separately at cost price and will be clearly stated on the invoice.
A minimum 50% deposit is required before work is started for a new client. MulberryB reserves the right to request full payment of the estimate for work prior to starting an assignment.
All invoices to be paid upon receipt unless otherwise agreed. Payments can be made by bank transfer, cheque, or cash.
Retainer work is invoiced in advance and is due for payment within 7 days.
Travelling time will be charged on all collections and deliveries of work.
Ad-hoc work is invoiced at the end of each month and is due for payment within 7 days.
Please contact us for a quote on non-virtual support. Please note that on-site visits incur an extra charge of £8.00 per hour plus travelling expenses.
Any car mileage undertaken in connection with your business is charged at £0.60 per mile.
Don’t Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.