Client Charter
No two clients, businesses, or book-keeping systems are the same
Mission Statement
MulberryB intends to help you achieve success by freeing up your valuable time and allowing you to do what you do best by concentrating on growing your business.
MulberryB will provide Secretarial, Administrative and Book-Keeping services at affordable charges.
What you can expect from MulberryB:
A high level of confidentiality at all times
Be respectful at all times
Be polite and courteous at all times
Have a professional approach to work undertaken
Have a clear understanding of your business and how you like to work
Use up to date technology
Use and be skilled in up to date software
Have clear lines of communication
Complete all work to the highest standard and within an agreed timescale
Provide your company with back up support in the event of illnesss/ be unavailable
What MulberryB expects from their Clients:
Be polite and courteous at all times
Be respectful
Agree clear lines of communication
Agree realistic timescales
Contact (VA company name) within my normal working hours
Settle all fees on time
Don’t Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.