Client Charter
MulberryB is built on trust, professionalism, and a shared commitment to working well together.
At MulberryB, our mission is to support your success by freeing up your valuable time and allowing you to focus on what you do best — running and growing your business.
We provide reliable virtual business support and bookkeeping services at fair and transparent rates, delivering practical assistance that helps your business run smoothly and efficiently.
Our Commitment to You
When you work with MulberryB, you can expect:
- A high level of confidentiality at all times
- A professional, respectful, and courteous approach
- A clear understanding of your business and how you prefer to work
- Reliable use of up-to-date technology and current software
- Clear, open lines of communication
- Work completed to a high standard and within agreed timescales
- Backup support for your business where required, should MulberryB be unavailable
What We Ask of Our Clients
- To ensure a positive and effective working relationship, we ask that clients:
- Communicate in a polite, courteous, and respectful manner
- Agree clear lines of communication
- Agree realistic timescales for work
- Contact MulberryB within normal working hours